Cajun Outdoor Cooking strives to ship all orders in a timely manner.  Most orders (excluding freight truck items) ship within 48 hours of purchase.  However, due to product availability, please allow 1 - 3 weeks for delivery.  Should you need your product sooner, please e-mail us at  to make sure the product is in stock. 

If you provide an e-mail address, you will receive tracking numbers as soon as your order has shipped.

Please make sure you enter your address correctly as the label will be printed just as you enter your information.  Make sure you enter apartment numbers, suite numbers or any other details.  We are not responsible for incorrectly entered addresses.

Shipping charges are not refundable. 

Express shipments are shipped only to the Billing Address of the credit card used.  Express shipments are guaranteed for delivery on the day after the item is shipped, not necessarily the day after the item is ordered.  

When you do receive your shipment from us (by freight truck, UPS, USPS or FedEx), please make sure that the product is not damaged.  Make sure that the driver notes that the product is damaged upon delivery.  If it is not notated with the driver, then we are not responsible for refunding money or sending new product.  You will be responsible for making any claims if this is not done.